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Blog
Nov 12
eBooks in different languages on a tablet, representing public library services for immigrant and refugee patrons

Resources for Libraries Serving Immigrant Patrons

  • November 12, 2020
  • Henrietta Verma
  • Diversity, Featured, Librarians, Public Libraries, Tools and Resources

When I was in library school, we constantly heard that it was important to graduate quickly so that the skills we learned early on wouldn’t be out of date by graduation. At a certain point, however, graduation is long past, and you need to brush up on a few things, or to learn about new things that didn’t exist back in school. Where should you turn?

Of course, you can always go back to library school to take a class or two; these days that’s a more convenient proposition than in years past as we have more options than ever for distance learning. Or you can take college credits outside of a library school setting; all kinds of classes lend themselves to library work, given that our profession has so many specialties and serves patrons with so many different needs. Online classes from not-for-profit institutions and other organizations are an option as well, and many are free.

Of current interest are some resources that will help you serve immigrant patrons. Helping new Americans is nothing new for librarians, but it might be on your mind to brush up your skills.

Instruction for Diverse Populations Committee of the ACRL Instruction Section
Multilingual Glossary for Today’s Library Users

Infopeople
Survival Spanish for Library Staff

Urban Librarians Unite
Libraries Serve Refugees

These are just a few of the many, many related items available online; a combination of the various resources out there should be a good start for most populations that come through your doors.

See also:

  • Infobase Professional Development and Training Solutions
  • Thinking about Racial Equity in Libraries
  • Library Carpentry Lessons and Reflections in Instructional Practices
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Henrietta Verma

About The Author

Henrietta (Etta) Verma, a librarian and author of the Credo IL Strategy Handbook, is Credo's Customer Success Manager. She previously worked at public libraries and at an academic institution, where she developed IL curricula and taught science and engineering undergrads to find reliable research materials. At Credo, Etta talks to librarians about their IL needs, how to meet them, and how to get the word out to students and faculty about the library’s resources.

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