Contact Us
Support Hours and Contact Information
Our Technical Support staff is available to answer your questions Mon–Fri between 9:00 AM and 5:00 PM ET.
Online Databases
Database.Support@InfobaseLearning.com: 1 (800) 322-8755, Press (7)
Films On Demand
Video.Support@InfobaseLearning.com: 1 (800) 322-8755, Press (6)
eBooks
eBook.Support@InfobaseLearning.com: 1 (800) 322-8755, Press (5)
eLearning Modules
Database.Support@InfobaseLearning.com: 1 (800) 322-8755, Press (7)
Learn360
Support@Learn360.com: 1 (877) 279-4090
Phone/Email Guidelines
- Technical Support via phone, email, or live chat will be readily available during the business hours of 9:00 AM to 5:00 PM ET, Monday thru Friday. Please use the specified contact information listed above for prompt and expert service.
- To help ensure accurate results, please provide as much detail as possible regarding your question/issue and allow up to 24 hours for a response from our Technical Support team.
Support Center Guidelines
- Infobase now offers a publicly accessible Support Center available online at: http://support.infobaselearning.com/index.php?/Default
- The Infobase Support Center offers up-to-date product-specific user guides, FAQs, video tutorials, help articles, and much more.
- Technical support via Live Chat is also available for select products. An icon is displayed on the left side of the product support site.